if you experience problems with webcamXP there are several ways to get help:

webcamXP email support
this is for registered users or people looking for informations about our products and services

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f.a.q.

i cannot access my page from another computer on internet. what are the steps ?
to solve all issues related to modem/router port forwarding, please visit portforward, select your hardware and select webcamXP to get the step-by-step tutorial.

www.portforward.com

the ports you have to open (default) are:
- 8080 TCP for video stream
- 8090 TCP for audio stream
- 9000-9100 TCP/UDP for Windows Media © streaming

my ip address keeps changing, what can i do ?
in case you have a dynamic ip address you can simply solve that issue by subscribing to a dynamic redirection server like dyndns.org and then under http settings type your dynamic name instead of your ip address.
do not forget to disable the automatic detection of ip address in webcamXP otherwise this parameter will be resetted at next software startup.

in order to ensure that the name is always linked to the current ip address of your computer, download and install DynDns Updater (free) and now you can use: http://example.dyndns.org:8080 instead of using the ip address and won't have to worry anymore about the ip address which changes from time to time.

can i run webcamXP as service ?
webcamXP Service is provided in all versions since 5.3.1 with webcamXP Service controller, the service version will use exactly the same settings than the GUI version .